Bus-Tracker
BUS-TRACKER is Bigo Solutions' AVM platform that transforms fleet control into operational value, service quality and passenger trust.
It is an advanced digital platform that enables operators to monitor the fleet in real time, improve service regularity, leverage operational data and deliver increasingly clear, consistent and reliable information.
The platform connects vehicles, the operations centre, on-board devices, business processes and passenger information channels into a single integrated ecosystem, boosting efficiency, visibility and perceived service quality.
Bigo Solutions designed BUS-TRACKER around three key value pillars:
Service governance
- Continuous fleet monitoring
- Immediate control of regularity, events and anomalies
- Constant comparison between planned and actual service
- Fast and practical support for the operations centre
Operational efficiency
- Greater punctuality and service continuity
- Reduction of misalignments and inefficiencies
- Enhanced analysis, certification and reporting capabilities
- More value generated from field data
Advanced passenger information
- More reliable information for operators and passengers
- Continuity between on-board, operations centre and digital channels
- More credible arrival predictions, messages and alerts
- A service perceived as clearer, more modern and closer to people
How does it work?
BUS-TRACKER guides operators through a gradual, concrete and scalable evolution path, adapting to different levels of service maturity.
Scenario 1 – Real-time monitoring and control
The platform enables real-time visualisation of the entire fleet through a web-based operations centre that is always available and role-profiled: vehicle status, trip progress, on-board events, alarms, historical data and reporting.
Scenario 2 – Analysis, history and certification
BUS-TRACKER builds a complete operational memory of the service, useful for reconstructing the past, verifying service quality, certifying completed service and supporting more effective decisions. The historical record becomes a strategic asset.
Scenario 3 – Digital operational ecosystem
In its most advanced model, BUS-TRACKER integrates the operations centre, on-board systems, video surveillance, reporting, asset management, traffic signal priority and passenger information. The fleet is no longer just monitored: it is proactively governed.
With BUS-TRACKER, data is no longer just an information flow: it becomes a tool for control, optimisation and growth.