Bus-Call
Bus-Call is the advanced solution for managing demand-responsive transport (DRT), designed to make the service flexible, efficient and passenger-centred.
Leveraging advanced technologies and open standards, Bus-Call enables transport operators to deliver a modern service, optimising resources and improving the passenger experience.
Bigo designed this solution around a set of core principles:
Operational flexibility
- Services activated on demand only
- Dynamic route management
- Automatic adaptation to real demand
Cost efficiency
- Reduction of empty runs
- Optimised vehicle utilisation
- Smart scheduling
Modern user experience
- Booking via app, web or phone
- Easy selection of stops or addresses
- Real-time bus tracking
How does it work?
Bus-Call adapts to different levels of service maturity:
Scenario 1 – Service on existing trips
- Trips activated on request only
- Predefined stops
- Integration with scheduled timetables
Ideal for operators who want to get started quickly with DRT.
Scenario 2 – Zone-based service
- Booking within defined areas
- Optimised dynamic routing
- Greater operational flexibility
Perfect for urban and suburban contexts.
Scenario 3 – Fully flexible service
- Direct address input
- Personalised pickup and drop-off
- Maximum freedom for the passenger
Our most advanced on-demand mobility model.
User experience
Bus-Call offers an intuitive and modern interface:
- Simple and customisable registration
- Stop selection on map or list
- Time slot selection with live availability
- Instant booking confirmation
- Real-time vehicle tracking
Passengers always know when the bus is arriving and where it is.
Smart technology
- GTFS & GTFS Flex standards
- Dynamic routing engines (e.g. OSRM)
- Advanced booking and dispatch system
- Real-time communication with the vehicle
- Scalable and interoperable architecture
A platform ready to integrate with MaaS ecosystems.
On-board
- Clear display of stops to serve
- Passenger boarding/alighting indicators
- Dynamically updated route
- Operational support for the driver
This ensures maximum efficiency also on the operational side.
With Bus-Call you transform public transport into a service that is more sustainable, more efficient and closer to people.